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Shop Help - Frequently Asked Questions

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You can pay with your credit card directly through PayPal's secure website after confirming your order, you do not have to be a PayPal member.

NOTE that you can now pay with your credit card without having to create a PayPal account.

Visit www.paypal.com.au and select the 'Sign Up' link.

Select your country and then select the 'Personal - Get Started' link.

Fill out your personal account information which includes your Username and Password.

Confirm your email.

ALL DONE - it's that simple!

You can then 'Verify your account' if you want to use your Bank Account.
YOU DO NOT HAVE TO VERIFY IF YOU WANT TO USE YOUR CREDIT CARD ONLY.

if you would like to use a Credit Card follow these simple steps:

1. Click the My Account tab
2. Click the Profile subtab
3. Click the Credit Cards link in the Financial Information column.
4. Click Add.
5. Enter your credit card information.
6. Click Save
7. Follow any additional directions on the page

robert-forbes.com is an online direct to customer service. It only takes a few minutes to register as a customer and check out your order. Note: Robert Forbes & Associates Pty Ltd excepts PayPal payments. You can use your credit card without being a PayPal member.

1. Follow the links to the 'RFA Shop' to purchase our product.

2. Select the 'Add to cart' button located at the footer.

2. Next step is to proceed to checkout. Select 'Show cart' in the left hand side menu. Confirm order and proceed to checkout.

Note: You will need to register as a customer which includes your standard username, password, contact details, we will send an email of confirmation immediately. If you are already a customer just enter your username and password.

3. The shopping cart will automatically display the login window when you select the checkout button. Enter your username and password.

4. Select the 'Checkout' button and proceed to final  'Complete order'  stage and confirm your account information. 

6. When paying by PayPal (or Credit Card) you will automatically proceed to the PayPal secure website, you can now use your credit card (select pay with credit card link) or you can sign if you are a PayPal member and choose your preferred PayPal payment method.

7. RFA will email you the product / product details once payment confirmation is made.

8. A customer copy of the order will be sent to you.

Repeat purchases require you to start shopping, make your selection and log in when required as you check out. It's that simple.

Thanks for shopping at RFA!

Free mail services can sometimes block html emails (your customer order). Right click to allow the email to be viewed.

Last Updated on Monday, 23 May 2011 11:21